Chilean business culture is considered relatively relaxed. It is not considered necessary to return phone calls or e-mails promptly. Tardiness is almost a matter of course, since it is considered acceptable to arrive up to a half-hour late, but every company has a different tardy policy and work culture.
The Chilean workday is considered one the world’s longest. Executives commonly work from 9:00 a.m. until 8:00 p.m., with a leisurely lunch. It is said that in Chile you do not work to live, you live to work.
Work attire is very formal. Chilean executives value well dressed employees and colleagues.